What information we collect?
We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and, if you make a reservation through our site, credit card information (such as credit card number, cardholder name, and expiration date). We also may request information about your hotel room preferences, loyalty, frequent flyer and/or car rental programme information, information regarding your Transfer or Excursion. You can choose not to provide information to us, but in general some information about you is required in order for you to create an account or complete your account profile; purchase products or services; ask us a question; or initiate other transactions on our site.
Travel Companion Information.When you make a reservation for someone else through our portal, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Information from Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated address information, purchase history, and demographic information.
Social Media/Facebook. If you make use of any social media features on our website, the social media provider may send us information in line with their policies. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available. Information regarding hotel recommendations may also be shared. Please note that, if you have Facebook friends who are using our portal, theexy may also have shared information about you with us through Facebook. If you wish to prevent that sharing, you can do so by editing your Facebook privacy settings or the relevant settings/preferences for other social media providers.
How we use your information
Email Communications. We want to make it easy for you to take advantage of travel-related opportunities on our website. One way we do this is by sending you email messages that contain information about your travel-related interests. For example, if you search for a flight to Larnaca on our website and have not yet booked your travel, we may send you an email message reminding you about your interest to this service or about a special airfare to Larnaca. Similarly, if you receive an email from us about Larnaca travel and demonstrate an interest in Larnaca hotels by affirmatively clicking on a link about Larnaca hotels in the email, you may receive an email about Larnaca hotel offers or other destination information. We believe these email messages will provide you with useful information about travel-related special offers available through our site. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
With whom we share your information
bookportugal.com may share your information with the following entities:
Suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. Throughout our portal, all services provided by a third-party supplier are described as such. We encourage you to review the privacy policies of any third-party travel supplier whose products you purchase through our portal. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.
Third-party vendors who provide services or functions on our behalf, including credit card processing and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners so that they can contact you directly by email or post about their products and services. Please note that we do not control the privacy practices of these third-party business partners.
Referring websites. If you were referred to our portal from another website, we may share some information about you with that referring website so that they can contact you directly by email or post about their products and services. We have not placed limitations on the referring websites' use of your personal information and we encourage you to review the privacy policies of any website that referred you to our portal.
We also may share your information:
Where required by Cyprus law in the good faith belief that disclosure is necessary to comply with applicable laws or legal processes.
In connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our websites receive or the most popular hotels and holiday destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest and to audit the efficacy of our advertising.
How you can access your information
You have two options to access and update your contact information. One is by accessing ‘My Account’ by signing in to our portal. Secondly you can access the ‘My Reservation’ section and editing your contact details there. You can request from us to remove your information by contacting us at email@example.com. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time.
If you do not hold an account with us or wish to contact us in relation to any personal information that is not displayed in your account, you may ask us to access, delete or modify the information that we hold about you by emailing us at firstname.lastname@example.org
Your choices with respect to the collection and use of your information
You can add or update information and close your account as described above. When you register as a member on our portal, you will be given a choice as to whether you want to receive email messages from us about any special offers as well as email messages about products and services. As a registered member, you can modify your choices at any time through the Access details of the My Profile page. You will also be given the same choices when you fill in any form on our website by which you provide your email address to us. Whether registered as a member or not, you also will be given the opportunity to unsubscribe from messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements and administrative messages relating either to your account or to your transactions on our portal, without offering you the opportunity to opt out of receiving them.
Social Media Services - You can choose to access certain third party social media websites and services (such as Facebook) through our site. When you do so, you are sharing information with those sites and the information you share will be governed by their privacy policies (including that the site may share information with us). You may be able to modify your privacy settings with these third party social media websites. Please refer to the relevant provider policies for more information. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from our portal, you will not be able to access portions of our site. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to email@example.com for review.
Cookies and other Web technologies
Display of tailored advertising/Your choices
Data collected by business partners and ad networks to serve you with relevant advertising. The advertisements you see on this website are served by us or by our service providers. But we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include business partners, who collect information when you view or interact with one of their advertisements on our sites; and advertising networks, which collect information about your interests when you view or interact with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests. We do not permit these third parties to collect personal information about you (such as email address) on our site, nor do we share with them any personal information about you.
Data collected by companies that operate cookie-based exchanges to serve you with relevant advertising. Like other companies operating online, this site participates in cookie-based exchanges where anonymous information is collected about your browsing behavior through cookies and other technologies and segmented into different topics of interest (such as travel). These topics of interest are then shared with third parties, including advertisers and ad networks, so they can tailor advertisements to your apparent interests. We do not share personal information (such as your email address) with these companies and we do not permit these companies to collect any such information about you on our site.
How we protect your information
We want you to feel confident about using our portal to make hotel, flights and other services travel bookings, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting personal information that is sensitive to you (e.g., credit card details) between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
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